09-27-2011 10:56 AM
I think you need to take it to your service provider for a manufacturer master reset (not just a battery pull or security wipe). The problem is you will lose all the data and applications and will have to re-install them. Also, how long will app world last? Will it stop working again?
09-27-2011 09:32 PM
yes you are right.
so remember to back up your data.
but sometimes it still has problem logging into app world.
error msg says that can't connect.
but at least u get pass the 1st stage.
09-28-2011 09:51 AM
I am pretty sure i have found the problem of being locked out of app world no thanks to RIM. As most of the people who have a Blackberry 9900 they probably upgraded from another Blackberry. Here lies the problem. When you bought your 9900 you logged in as I did using your old Password and email address. The 9900 accepted this but for some reason after a while it see's that he Pin is different and now will not let you login.
To fix the problem you need to do a full backup of your mobile then a full Phone wipe, before restoring your data you need to login into app world , it will now ask if you wish to change to this new pin , you confirm you do, then you restore your data. Hey presto everything is ok. Also please make sure you wipe your old phone.
09-28-2011 10:11 AM