03-19-2013 02:38 PM
Hello yellow grizzlyand welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your media files.
Remove your battery for 5 seconds then reinsert it. After the reboot, go to your Media folder and attempt to view a video.
Does the error reappear or are you able to view videos?
03-19-2013 08:19 PM
Thank you for your welcome and your advice worked perfectly. Now that I can view my videos, how do I send them via gmail, instead of the Blackberry suggested options of Bluetooth and YouTube?
03-20-2013 01:22 PM