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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-08-2010
My Device: BlackBerry Torch 9800
My Carrier: Orange
Accepted Solution

Cannot reach a contact

Basically one of my phone contacts that i also have on BBM i suddenly cannot get hold of.

When i send a message on BBM the usual tick appears but the D icon does not appear thus neither does the R icon. I have also tried to call said contact but when i try there is complete silence with no ringing for about ten seconds and then their voicemail is activated. I have also tried contacting other people and that works fine there is just this one person i cannot get hold of.

I am new to BlackBerry phones so i have no idea what has happened, could someone please help me remedy my situation?

Forums Veteran I
Posts: 2,077
Registered: ‎10-10-2010
My Device: Priv
My Carrier: Three UK

Re: Cannot reach a contact

I would assume they have either switched their phone off, are away or their phone is not working. Do you not have another means of contacting them like email or a home phone?