01-03-2012 05:49 AM
I can send but cannot receive gmail emails on my blackberry torch. The phone says the email is setup and is sending fine but when I send test emails to it I get a MAILER-DAEMON failure notice.
IMAP is enabled and have followed all the gmail instructions and blackberry helps guides but I think I am missing something.
The extension of the email is not gmail it is my company name blueprint.org.uk
It is driving me mad - any suggestions gratefully received as I cannot receive my work emails on my blackberry which is make life so difficult!
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01-03-2012 07:36 AM
Interesting. Try setting up a test gmail account and see if you can add that to your blackberry. If that test account works, then the issue is between blueprint.org.uk and gmail
You can also try this:
Go to this link from your phone: mobile.blackberry.com
On that page, Scroll to Communicate, click on Email, choose the type of email account and setup from there.
01-03-2012 05:52 PM
Thanks - I think you are right it is an issue between blueprint22.org.uk and gmail. I think I need to ask them to amend my mx records to make it work.
Test gmail works fine....