Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 12
Registered: ‎09-04-2009
My Device: Blackberry Bold
My Carrier: Torch 9800
Accepted Solution

Cannot receive file via Bluetooth

[ Edited ]



but nobody has come up with a solution so I will start a new thread on this.


1-I have paired my BBBold with a Samung Eternity 

2-I can send files via BT to the Eternity.

3-When trying to receive files I go to Media, Menu, Receive Using Bluetooth and a window pops up saying File Transfer, Waiting for connection .

4-From the Eternity, I am choosing a ringtone and choose send via Bluetooth and tap on my device which is listed there as connected.  After two seconds, I receive a Transfer Failed Error.



I have tried Battery Pulling, restarting both devices, deleting the BT connections on both phones and pairing again and nothing works.

I have also tried disabling security on my phone and content protection and content compression and still it does not receive the file.


I have to every forum post regarding this issue and I am becoming frustrated about this.  It is a great phone but to not be able to receive a file via BT is liek I said frustrating.




Message Edited by javierrosado on 09-04-2009 09:22 PM
New Contributor
Posts: 4
Registered: ‎09-05-2009
My Device: Not Specified

Re: Cannot receive file via Bluetooth

I had a simliar issue with my old delve and my bb. I'm pretty some of my ringtones were not compatible with my bb so it wouldn't take them. Good luck!
Posts: 12
Registered: ‎09-04-2009
My Device: Blackberry Bold
My Carrier: Torch 9800

Re: Cannot receive file via Bluetooth

Well...for some unknown reason it started working today after a battery pull maneuver (which I had done many times before).


After a while of receiving files the BT failed to work and disconnected even from my BlueAnt headset.  I made nother Battery Pull and it went back to work again.  


This forum must have made a miracle just by posting because I swear I had tried everything.


Good luck to anybody else with the same problem.  If I can help somehow let me know.

Posts: 11
Registered: ‎07-04-2010
My Device: 9000
My Carrier: optus

Re: Cannot receive file via Bluetooth