Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Visitor
Posts: 1
Registered: ‎12-15-2011
My Device: blackberry bold 9700

Cannot remove BBLaunchAgent from system

I am going crazy trying to remove the bblaunchagent.app, which continues to use up my CPU even after I removed the Desktop Manager for Mac. I tried deleting the DTM using the uninstaller and then using AppCleaner.

 

I have removed all the files from the following list, per the instructions of the BB Technical Advisor ViciousFerret (At least the ones that were actually on my harddrive. Many were nowhere to be found)

 

/System/Library/Extensions/RIMBBUSB.kext
/Library/Application Support/BlackBerryDesktop
/Library/Preferences/com.rim.blackberrydesktopmanager.plist
/Library/Preferences/com.rim.blackberrydesktopmanager.plist.lockfile
/Library/Preferences/com.rim.blackberrydevicemanager.plist
/Library/Preferences/com.rim.InstallerLauncher.plist
/Library/Preferences/com.rim.pkg.BlackBerry-Desktop-Software-Installer.plist
/Library/Preferences/com.rim.pkg.BlackBerry-Desktop-Software-Uninstaller.plist
/Library/Preferences/com.rim.pkg.BlackBerry-Device-Manager-Installer.plist
/Library/Preferences/com.rim.RimLaunchAgent.plist
/Library/Preferences/com.rim.Uninstall-BlackBerry-Desktop-Software.plist
/Applications/BlackBerry Desktop Manager.app
/Library/Caches/com.rim.blackberrydesktopmanager
/System/Library/Extensions/RIMBBVSP.kext

 

...And, I still cannon kill this application! Please help. I want to be rid of this thing once and for all! I'm using Mac OS 10.6.8

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Cannot remove BBLaunchAgent from system

Hey capitalcityrob,

Welcome to the BlackBerry Support Community Forums.

 

After you removed all those files, did you empty the trash bin and restart the computer?

 

Also if some of those files can not be found, then move on to the next one to remove.

 

 


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!