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New Member
Posts: 3
Registered: ‎10-20-2010
My Device: blackberry torch
My Carrier: vodafone

Cannot send message?

Hi, I have just got the blackberry Torch and I can send messages fine to everyone but my daughter. She has the Curve and she can text me but when I try to text back it says 'short message transfer rejected' can anyone help?

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot send message?

I think she needs to make sure she can receive SMS messages from other people, perhaps.

And ask her to check her options > Security > Firewall. Is ANY firewall set against SMS messages on her phone?

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New Member
Posts: 3
Registered: ‎10-20-2010
My Device: blackberry torch
My Carrier: vodafone

Re: Cannot send message?

Hi, No as she accepts messages from everyone else and she can text everyone even me?

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot send message?

Nope, she could have a firewall ONLY to allow SMS from persons in her Address Book.

 

On your end, do you have a SMS texting plan your service provider account?

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 3
Registered: ‎10-20-2010
My Device: blackberry torch
My Carrier: vodafone

Re: Cannot send message?

Ok any tips on how to check these please, I have absolutely no idea what im doing. Im sorry

Highlighted
Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot send message?

 


mimisha95 wrote:

Ok any tips on how to check these please, I have absolutely no idea what im doing. Im sorry


You would call your service provider and ask them about the SMS texting plan.

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code