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Contributor
Posts: 37
Registered: ‎10-08-2008
My Device: Torch 9810 OS 7
My Carrier: AT&T
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Cannot setup additional email accounts on 8310

I have setup 3 email accounts on my new BB Curve. Unfortunately, when I try to Add Another Account, nothing happens. I'm trying to do this on the BB. I have AT&T.

 

I know there is supposed to be a Website where I could manage my email accounts, but cannot find it now. (I did find it once and tried to login, but was told I was not able to. Tried to register, said there was already someone with the email account. Confusing.)

 

Any help for this newbie (less than a week) would be appreciated. Thanks.

 

K Glenn Cole, CPA

Posts: 94,541
Likes: 24,406
Solutions: 6,351
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot setup additional email accounts on 8310

Greetings, and welcome to the BlackBerry.com Support Forums.

 

Glenn, look at this:

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14378&sliceId=SAL_Pub...

 

Basically, if you created your BIS account on the BB, you will need to open it from the BB, create a BIS login name and pw for the PC... and then you can enter your Carrier BIS login site from you PC.

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Contributor
Posts: 37
Registered: ‎10-08-2008
My Device: Torch 9810 OS 7
My Carrier: AT&T

Re: Cannot setup additional email accounts on 8310

Worked!! Thank you very much for your prompt and informative reply.

 

K Glenn Cole, CPA

Posts: 94,541
Likes: 24,406
Solutions: 6,351
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot setup additional email accounts on 8310

You are welcome!
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code