10-02-2009 10:09 AM
Solved! Go to Solution.
10-02-2009 03:01 PM
Hi Steve, glad to know I am not the only one.
My company made switch out of my bold yesterday to the tour.
I have tried everything I know to silence the email alert vibrate. i cannot get it to stop either in the holster or out. This is a real pain for me as well.
Hopefully someone out there is coming to our rescue!!
10-05-2009 09:20 AM
Let me guess: Verizon, had a smartphone with Verizon's email before your blackberry.
The problem is not your Tour, its Verizon. You need to call their support and get the real tech support not the first line guys. The techs have to take something off your account so the OZMAIL will not keep sending you email. The problem is that OZMAIL still thinks you have verizons email package. Many of the first line verizon people do not know what this problem is.
I had the same problem and was able to get it fixed.
10-05-2009 12:50 PM
10-05-2009 01:13 PM
the only thing i found is to set up a custom profile. You set each notification exactly as how you want it. For me, phone vibrate, sms vibrate, email no vibrate.
I call it stealth mode!
works perfectly now.