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New Contributor
Posts: 2
Registered: ‎06-04-2012
My Device: Blackberry Bold 9900
My Carrier: Bell

Cannot sync my BB Bold 9900 with Microsoft Office Outlook 2007

I've been working on this now (i.e., researching blogs, google, etc.) for hours and it is NOT going well!  I have a new Blackberry Bold 9900 that I need to sync with MS Office Outlook 2007, particularly the contacts and calendar.  I am using OS7.1 Bundle 921 (v 7.1.0.267 Platform 5.1.0.230) and Desktop Manager.  The config setting in DM for Contacts Account shows only Windows Contacts, with no option to change to Outlook.  When I then attempt to sync, the process wants to add all the contacts in my BB to some unknown address book on the computer.  My BB shows my BB contacts as "default", whatever that is.  Please help!  My frustration is mounting exponentially.  I am a converted iPhone user that really wants to give RIM a chance, but this isn't going so well.

 

Thanks,

Delia

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Cannot sync my BB Bold 9900 with Microsoft Office Outlook 2007

Hello DeliaWiley,

 

Which version of Desktop Software manager your are using, check whether it is 7.0 or not.

 

Thanks..!

New Contributor
Posts: 2
Registered: ‎06-04-2012
My Device: Blackberry Bold 9900
My Carrier: Bell

Re: Cannot sync my BB Bold 9900 with Microsoft Office Outlook 2007

I'm using Desktop Software version 7.0.0.59

 

Thanks,

D