11-14-2008 02:42 AM
I just purchased a new Blackberry curve 8330. I synced with my Outlook 2007 once and now whenever I connect i get the error message
"The operation terminated unexpectedly"
And if I try again I get an Intellisync window that says "Unknown error reported"
I uninstalled my Desktop software and downloaded 4.3 from the website and re-installed it. I continue to get the same error message.
PC, OS version (if Vista 32 or 64 bit): IBM T42 lenovo laptop, XP service pack 2
Version of Desktop manager: 4.3 - just downloaded from website
Model phone and device OS: curve 8330 v188.8.131.52 (platform 184.108.40.206)
Any other suggestions?
11-14-2008 03:28 AM
Hi and welcome to the forums!
Nice post, very specific!
I would first do a clean uninstall of the software with the following, multiple installs cleanup.
Reinstall the desktop software, and try to sync, if unsuccessful, see this link:
Are you using a connector in Outlook?
Is the laptop in a docking station?
Particular reason you downloaded 4.3?
Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks