06-15-2013 01:55 PM
Greetings! A day or two ago, my 9350 stopped responding. It's as if it's locked, but I can't unlock it. I also noticed that it's in "charge only" mode. I wonder if that's part of the problem? How do I resolve this? I welcome all ideas.
Solved! Go to Solution.
06-15-2013 02:37 PM
Welcome to BlackBerry Support Forums
Do you see any lock on the homescreen of your device or it's just blank ?
Have you tried to reboot your device by removing the battery while it's connected to a charger ?
06-15-2013 03:48 PM