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New Contributor
Posts: 3
Registered: ‎09-21-2011
My Device: bold 9780
My Carrier: vodafone italia

Cannot use BBM on my Bold 9780 (Vodafone Italy) Help !!!

Can't use BBM on my Bold 9780 (Vodafone Italy). Unable to reach my PIN contacts who remain "pending" ! they are also unable to reach me, but reach everyone else ! anyone having the same problem ? what should I do ? Thanks ....

Contributor
Posts: 18
Registered: ‎12-29-2010
My Device: Bold 9900
My Carrier: Du

Re: Cannot use BBM on my Bold 9780 (Vodafone Italy) Help !!!

You need to have a BlackBerry Internet Service Plan (BIS). If you are only relying on WiFi it won't work.

Visit the BlackBerry Matrix website for all your OS updates and BlackBerry applications! http://blackberrymatrix.yolasite.com/

How to update your BlackBerry Operating System Guide = http://bbmatrix.freeforums.org/how-to-upgrade-a-blackberry-operating-system-with-apploader-t29.html
New Contributor
Posts: 3
Registered: ‎09-21-2011
My Device: bold 9780
My Carrier: vodafone italia

Re: Cannot use BBM on my Bold 9780 (Vodafone Italy) Help !!!

In fact, I have switched off the data services to avoid the e-mail push service whilst roaming. is there a way to switch back on the data services7internet and excluding the push function ?

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Contributor
Posts: 18
Registered: ‎12-29-2010
My Device: Bold 9900
My Carrier: Du

Re: Cannot use BBM on my Bold 9780 (Vodafone Italy) Help !!!

You cannot use BBM if you do not have the BBM service books. So if you travel abroad, even if you turn off Data Services and connect only via WiFi, where are you gonna get the BBM service books from? You need BIS or no BBM, simple as that

 

Just get a prepaid / limited SIM for use whilst you are there

 

Good luck

Visit the BlackBerry Matrix website for all your OS updates and BlackBerry applications! http://blackberrymatrix.yolasite.com/

How to update your BlackBerry Operating System Guide = http://bbmatrix.freeforums.org/how-to-upgrade-a-blackberry-operating-system-with-apploader-t29.html
New Contributor
Posts: 3
Registered: ‎09-21-2011
My Device: bold 9780
My Carrier: vodafone italia

Re: Cannot use BBM on my Bold 9780 (Vodafone Italy) Help !!!

Thanks !