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New Member
Posts: 1
Registered: ‎03-31-2013
My Device: blackberry. bold 9900
My Carrier: giffgaff
Accepted Solution

Cannot use HotSpot

[ Edited ]

I have installed hotspot on my blackberry bold and it won't work it just keeps saying. Get incontact with ur provider and get a mobile data plan and giffgaff says it won't work not happy with it .debbiemouncher

Hall of Famer III
Posts: 58,165
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Cannot use HotSpot

[ Edited ]

debbiemouncher wrote:
I have installed hotspot on my blackberry bold and it won't work it just keeps saying. Get incontact with ur provider and get a mobile data plan and giffgaff says it won't work not happy with it .debbiemouncher

Hi and Welcome to the Community!

 

That is WAD - Working As Designed. Refer:

  • KB31857 How to setup and manage a Mobile Hotspot Connection

The function is, and has always been, controlled by the mobile service providers. Some allow it, some do not.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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Forums Advisor III
Posts: 1,408
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700
My Carrier: BELL

Re: Cannot use HotSpot

Call the tech suppor for your mobile service provider. Make sure tethering of this type is supported in your plan. With many carriers if the plan is less than 1GB/mo, and also is not requested for tethering, what you are trying will not work.

Jerry G.