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BlackBerry® OS Smartphones

New Contributor
Posts: 6
Registered: ‎06-20-2012
My Device: bold
My Carrier: digi
Accepted Solution

Cannot use wifi



I'm a newbie for Blackberry. I disabled my data plan and connect to wifi. but when i try to browser it say unable to connect. Error message : Data service are disabled. Go to Mobile Network to enable. I dont want to use my data plan. i want to use wife to browse. please advice. Thanks.

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Cannot use wifi

Hey gunasilanm,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Data services will need to be enabled to use the Wi-Fi® network. I suggest turning off the Mobile Network if you do not want to use the mobile network data.


Let me know if you have any more questions.






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