Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-07-2013
My Device: BOLD- 9900
My Carrier: Idea

Cannot view my images and music


I have a Blackberry Bold 9900.

the problem I am facing is that I am not able to view  my pictures and music stored in my media card. Earlier, such a problem was encountered, but that time I cudnt view contents of my device media, so i bought a media card to store my media.


Now, all i can see is the files i receive through " Whatsapp" only. ANything I download cannot be veiwed anymore.

Please Help.

Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Cannot view my images and music

Welcome to the BlackBerry Support Community.


Try using the analyzer test for the SD CARD
Options>Device>Advance System setting>Blackberry Device Analyzer