07-02-2013 01:45 AM
07-03-2013 05:21 AM
I recommend your next steps are you contact your wireless carrier and request a full understanding of the services you have. Please confirm that you are using BlackBerry Data Services with you wireless service plan. Can you also please reply with the exact error message and the BlackBerry smartphone you are using?
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07-08-2013 11:59 PM
07-09-2013 02:37 AM
here's what it says, "You are currently on a service plan that does not support this application,please connect to a Wi-Fi network or contact your service provider to upgrade your data plan.
so as what i have studied. it really dont connect to an internet if the DATA SERVICES is OFF!
07-09-2013 02:49 AM
You need BlackBerry data subscription, not the ordinary Supersurf. Please see this link for more about BlackBerry data plan for Talk & Text: http://go.talkntext.ph/internet/article/view/624/
07-10-2013 09:05 PM
07-11-2013 02:08 AM - edited 07-11-2013 02:09 AM
Thank you! But then can i just use our wifi at home??
Yes you can.
Another thing, they automatically deduct a load from me when i have a regular load, even if i don't use the internet connection., thats why the customer care just tell me to turn of my data services.
Yes. Because you are using your regular load when your Data Service is ON. If you are not subscribed to any BlackBerry promo, you can switch to OFF. Better use your Wi-Fi at home.
And also make sure your applications are up to date.