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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎03-20-2009
My Device: Not Specified

Cant delete all of my messages

There are about 8 messages in my folder that I cant delete. I have tried to open then delete and not open them and delete. Neither works.
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Cant delete all of my messages

Did you save those messages? To check whether those are saved in your Saved Messages folder or not go to Messages -> View Saved Messages. Once you delete them from here they'll not appear again.


If the re is no messages in your saved folder then give a restart to your device by pulling the battery out for 30sec. and then try to delete the messages.

If your query is resolved then please click on Accept as Solution

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New Contributor
Posts: 2
Registered: ‎12-10-2008
My Device: Not Specified

Re: Cant delete all of my messages

The resolution suggested here was perfectly safe and accurate.  The removal of the battery was accomplished with a Blackberry App called QuickPull which simulates the removal of the battery without physcally doing it.  When the STORM re-booted by itself, the messages that were sticking in my Messages Icon were gone.  Very elegant advice. Thanks for not making me go through the whole PC backup and Restore process which was certainly not necessary.  Similar to unresolvable freezes on a laptop, this hard power reset clears it up.
New Contributor
Posts: 3
Registered: ‎10-10-2011
My Device: blackberry curve 8520
My Carrier: 02

Re: Cant delete all of my messages

I took the battery out for 30 seconds as suggested . put in back in let it reboot . but still does not delete . please any other suggestion .