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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎11-13-2012
My Device: blackberry curve 8520
My Carrier: mtn
Accepted Solution

Cant find other apps

Can somebody pls help me I did a memory swipe on my 8520 as expected all my apps were gone all the ones I needed I then downloaded them but the ones with Ms word, pdf files and excel were gone so now I really do not know what to do. Please help!
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Cant find other apps

Hi bree69,

If you use the wipe handheld commend and choose to erase all the applications then all the except the media card stored info all will be vanished. If you don't have backup of device data then you won't be able to retrieve them.

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