10-20-2008 04:47 PM
10-20-2008 06:32 PM
Hi and welcome to the forums!
Do you have a media card?
10-20-2008 06:41 PM - edited 10-20-2008 06:42 PM
Do you connect with the desktop manager, or are you trying to just drag and drop through explorer?
Check these settings:
Media Card window ON
Mass storage support ON
Auto enable when connected YES
On your media card do you have these folders?
this is the folder structure that the Blackberry needs to allocate the media to.Do you have these folders on your media card?
Let me know!
10-20-2008 06:43 PM
10-20-2008 06:48 PM
IS the USB cable plugged into a hub? It needs to be in a port.
Is the USB cable good? If plugged into the PC does it show as a flash drive in explorer?
In hardware manager are there any yellow flags for device conflicts?
Are the correct USB drivers installed for 4.6?
Blackberry USB and Modem Drivers ENG (DM4.6 B13)
Has the correct Microsoft BB driver been installed?
Is power management turned on for the ports?
Please specify PC operating system and version of Desktop Manager
10-20-2008 11:53 PM
11-15-2008 03:15 PM - edited 11-15-2008 03:25 PM