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BlackBerry® OS Smartphones

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New Contributor
Posts: 3
Registered: ‎06-02-2011
My Device: Curve
My Carrier: Vodaphone

Cant get pictures off the phone

Hi folks, I'm having trouble accessing the phone, can back it up and restore it but can't see it as a drive or view the pictures.  Downloaded and redownload the software, sees the phone but gives the error message 'can't communicate with device' when I ask for pictures or music.  Any help would be much appreciated.

New Member
Posts: 1
Registered: ‎06-02-2011
My Device: 9300 Curve
My Carrier: Vodafone

Re: Cant get pictures off the phone

Hi,

 

have same problem. USB charges phone. I am tring to get Windows to find the photos without Blackberry software also.

 

Any luck with yours?

New Contributor
Posts: 3
Registered: ‎06-02-2011
My Device: Curve
My Carrier: Vodaphone

Re: Cant get pictures off the phone

No, I have 2 blackberrys the same, one works the other doesn't, haven't a clue.
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New Contributor
Posts: 3
Registered: ‎06-02-2011
My Device: Curve
My Carrier: Vodaphone

Re: Cant get pictures off the phone

Blackberry support is non existent, wont be getting another one