07-18-2008 10:21 AM
I have a brand new (two week old) BB Curve and all of a sudden this morning I cant hear any calls. When I call out the call shows up on the screen as calling, then connected but there is no sound whatsoever. I cant hear it ringing or if the other person picks up but they can hear me talking. When a call comes in to my Curve i can hear the ring of the phone and see who it is and choose the little green phone to answer it but when i do and it shows connected there is no sound. I cant hear the person on the other end but they can hear me....
07-18-2008 11:00 AM
This might be device hardware related problem. Remove your SIM card and use it in another handset (normal ones). Make a call to see whether the problem is from your network. If its from your network then other users from your surroundings will also face similar problem like yours.
If you can claim warranty then go to your store/carrier and claim for replacement of your device.
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