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New Contributor
Posts: 3
Registered: ‎05-03-2013
My Device: Curve 8350
My Carrier: 8ta

Cant read email

Hi i get an email notification on my screen but when i open my mailbox the email is nto there. If I go to email settings and i uncheck my mail adress and save it en recheck it and save it, the mail appears in my mailbox. How can i fix it?

Developer
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10
My Carrier: AIS Thailand

Re: Cant read email

Hello, have you tried rebooting your BlackBerry device? If that does not appear to make any difference, I suggest you reinstall the BlackBerry Operaing System for your device.
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
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New Contributor
Posts: 3
Registered: ‎05-03-2013
My Device: Curve 8350
My Carrier: 8ta

Re: Cant read email

I tried rebooting several times but that doesnt make any difference. I also tried to change the mail folder. when i get back the mail messages are there, but when i go back to the main screen it dissapears again. I have Platfom 5.2.0.67 on the BB but will try to load n earlier version.

Developer
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10
My Carrier: AIS Thailand

Re: Cant read email

Ok let me know if it works Smiley Happy
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
New Contributor
Posts: 3
Registered: ‎05-03-2013
My Device: Curve 8350
My Carrier: 8ta

Re: Cant read email

Ill do so

Regards