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New Contributor
Posts: 4
Registered: ‎06-25-2012
My Device: Torch 9800
My Carrier: Maxis

Cant read the software

I am not sure why, but all of a sudden, my Desktop Software became like this. All the texts are turned into symbols of squares.

 

I updated the desktop software to the latest one, still got the same result.

 

here i attach the picture of my problem.

 

desktop software

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Cant read the software

I think what you installed is not an English version of it. If that's what happened, you need to uninstall it an install the English version.


Ron
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New Contributor
Posts: 4
Registered: ‎06-25-2012
My Device: Torch 9800
My Carrier: Maxis

Re: Cant read the software

I did install in English.

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Cant read the software

If it it in English then that should be a setting on your computer that must be configured.
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New Contributor
Posts: 4
Registered: ‎06-25-2012
My Device: Torch 9800
My Carrier: Maxis

Re: Cant read the software


Ronbob wrote:
If it it in English then that should be a setting on your computer that must be configured.

Any idea what setting i should check on my pc?

 

This happens suddenly. Before this it was shown ok, then one day it became like this.

 

 

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Cant read the software

There may be some Windows Updates that changed the Language and Regional Settings in it.
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New Contributor
Posts: 4
Registered: ‎06-25-2012
My Device: Torch 9800
My Carrier: Maxis

Re: Cant read the software


Ronbob wrote:
There may be some Windows Updates that changed the Language and Regional Settings in it.

Thats what i think as well. It might happen after windows installs updates.

 

But the problem is, i have checked the language settings for my pc. it is correct.

all other programs i have no problem as well.

 

only the blackberry desktop software.