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Contributor
Posts: 16
Registered: ‎08-01-2012
My Device: BlackBerry Smartphone 8520
My Carrier: 8520

Cant send SMSes on my Blackberry Curve 8520

Greetings

I'm currently trying to send SMSes from my phone but they don't get sent I don't know if it the problem with my carrier or what.

Please help!!!
Hall of Famer III
Posts: 57,618
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Cant send SMSes on my Blackberry Curve 8520

Hi and Welcome to the Community!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

 

That said, you definitely need to talk to your carrier...SMS is solely part of your voice-level services and not any part of your data level services, so nothing from the RIM systems is even involved.

 

Further..."they don't get sent"...can you provide a bit more detail? Exaclty what do you do? Exactly what happens? What do you see on your screen? From what you said, it's a bit hard to understand exactly your situation.


Best!


Occam's Razor nearly always applies when troubleshooting technology issues!

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