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New Member
Posts: 2
Registered: ‎04-07-2011
My Device: 8350
My Carrier: Verizon

Carbon Fiber Theme, Paid for but crashed during download.

I went to download a Carbon Fiber Theme by Motek and my payment went thru but the download encoutered an error when I was downloading. Any idea how to start the download process without having to repay for the theme?

 

Jonathan

 

Hall of Famer III
Posts: 57,531
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Carbon Fiber Theme, Paid for but crashed during download.

Hi and Welcome to the Forums!

I suggest that you clear the AppWorld application cache:

1. Open App World

2. Go to My World

3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Storm/Pearl -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

4. If your BB locks after issuing the cache clear, perform a battery pull reboot

5. Return to AppWorld. Log into MyWorld (if applicable) and try again.

Hopefully it'll work for you! Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Member
Posts: 2
Registered: ‎04-07-2011
My Device: 8350
My Carrier: Verizon

Re: Carbon Fiber Theme, Paid for but crashed during download.

I went back to the app and redownloaded it and it installed properly the second time. This was before I receieved your reply. So nothing changed. The only issue is that I paid for the app twice. Looking into seeing if paypal can reimbusement.

 

Thanks for the suggestion,

 

Jonathan