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New Member
Posts: 2
Registered: ‎05-03-2013
My Device: BB Torch 9810
My Carrier: rogers

Challenge Syncing my Outlook with BB Torch 9810 calendar

Everytime I go to sync my bb with my outlook calendar I get a message letting me know that i have an appointment that is set on a recurrece that is never ending. When I go to look for the apointment I can not find it.

I have tried restarting my computer, my bb, deleating any appointments that look similar to the one that keep coming up.

What can I do?


New Member
Posts: 2
Registered: ‎05-03-2013
My Device: BB Torch 9810
My Carrier: rogers

Re: Challenge Syncing my Outlook with BB Torch 9810 calendar

The message I get is:
Synchronization Error - the following reoccuring event could not be synced: Remove the event and sync again.
I've done this - help me please
Hall of Famer III
Posts: 59,102
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Challenge Syncing my Outlook with BB Torch 9810 calendar

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB32001 When synchronizing the calendar using BlackBerry Desktop Software displays a message to remove an event and re-synchronize

Hopefully it contains something useful! But, you say you cannot find the event noted in the error message? It should give you more information -- according to the KB, it should also give you the date and subject of the event causing the problem. There must be an event in your calendar causing this...so you quite simply must find it and correct the problem via one of the methods indicated in the KB.


You may have to dig very deeply...in Outlook, if you change your calendar view to a tabular one, you can then sort by date and see all of your entries and hopefully find the one causing the situation.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

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