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New Member
Posts: 1
Registered: ‎10-13-2013
My Device: Curve 9300
My Carrier: TELKOMSEL

Change Invalid email as username for Blackberry ID

I didnt really know what is and how to use Blackberry when I first bought my BB so I just relly on a friend to setting up many thing include Blackberry ID. I have just realized that he mistyped my email address as username in Blackbery ID. My email is eg : my.email@gmail.com and he typed my_email@gmail.com. I tried to remember whether I ever made the later email (my_email@gmail.com) by checking ini gmail.com and gmail.com could not recognize this wrong email.

How can I fix this problem ? Thanks

Guru II
Posts: 21,719
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Change Invalid email as username for Blackberry ID

You will need to create a new BBID with the proper email address. However, to change the BBID on your device you will need to wipe the device. Here are the details:

http://www.blackberry.com/btsc/KB26694

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