11-14-2013 07:51 AM
I have recently change my e mail address and this account is now closed I want to set up new e mail on blackberry but I cannot remember what my password is for blackberry ID. I can't reset password as it sends link to old e mail address.
Can anyone help?
11-14-2013 09:26 AM
Sorry but since the old email address is not available anymore there will be no way for you to get the password reset link. In this point I suggest that you create a new BlackBerry ID using your new email. Also to make this possible you have to wipe your device to get rid of the old BBID.