Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎11-14-2013
My Device: ?8520
My Carrier: Tesco

Change e mail on blackberry ID

I have recently change my e mail address and this account is now closed I want to set up new e mail on blackberry but I cannot remember what my password is for blackberry ID. I can't reset password as it sends link to old e mail address.

Can anyone help?

Super Contributor
Posts: 285
Registered: ‎09-10-2013
My Device: z10
My Carrier: Sprint

Re: Change e mail on blackberry ID

Sorry but since the old email address is not available anymore there will be no way for you to get the password reset link. In this point I suggest that you create a new BlackBerry ID using your new email. Also to make this possible you have to wipe your device to get rid of the old BBID.

Let me know if this help.
Highlighted
New Member
Posts: 1
Registered: ‎11-14-2013
My Device: Curve 8520
My Carrier: CellC

Re: Change e mail on blackberry ID

Hi

 

I can't remember my passord or secret answer.

 

If I do create a new ID, do I lose my contact list on BBM?

 

Thanks