Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎09-11-2009
My Device: Not Specified

Change the email address that a blackberry messenger request comes from

I have multiple email addresses setup for my bberry, and I'd like to change which address my blackberry messenger requests come from.  How do I do that?
Hall of Famer III
Posts: 58,134
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH505), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Change the email address that a blackberry messenger request comes from

Hi and Welcome to the Forums!

 

Doesn't BBMessenger work off of device PIN? Which would make the email address not a component...unless I am misunderstanding your question?


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Highlighted
New Contributor
Posts: 2
Registered: ‎09-11-2009
My Device: Not Specified

Re: Change the email address that a blackberry messenger request comes from

It may, but think of it this way.  When I add someone as a contact on blackberry messenger it sends them an email invitation.  That invitation comes from one email address.  I want to change the "source" email address so it comes from a different email address (I have multiple setup on my blackberry).

 

Thanks.

 

Hall of Famer III
Posts: 58,134
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH505), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Change the email address that a blackberry messenger request comes from

Really. Interesting...all of my BBM requests go via BBM only. What I have is contact items for everyone, with the PIN field also filled in. When I initiate the BBM contact request, I select their PIN as the destination of my request. As far as I know, they receive that request inside of BBM only...not as an email.

 

Now, if you don't yet have their PIN, the request I suppose would be going out as an email...and unless you see, in that email, a "Send Using" box at the top, then you can't change which email address the request comes from. If that Send Using is there and you can change it, then that's where to change it.

 

Sorry I can't help more...I guess that you and I initiate BBM contact requests differently.

 

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Contributor
Posts: 11
Registered: ‎06-09-2009
My Device: Not Specified

Re: Change the email address that a blackberry messenger request comes from

I think you have to set the default email address from "Tools", "Advanced Options", "Default Services". It would probably affect your default general e-mail address too.

New Member
Posts: 1
Registered: ‎04-10-2013
My Device: Blackberry Curve 9300
My Carrier: Airtel

Re: Change the email address that a blackberry messenger request comes from

Hi!

 

The information which you provided is enough for me.... it solved my problem.

 

Cheers !!!

Yugandhar M Rajaram