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New Contributor
Posts: 2
Registered: ‎06-19-2013
My Device: Blackberry Curve 9220
My Carrier: Virgin

Changing Blackberry ID

The Blackberry ID email address is incorrect on my phone and I am unable to change it using the instructions given by this website as well as my provider.  A new password is being resent to an email address that does not exist.  How do I change this ID?

Guru II
Posts: 22,043
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Changing Blackberry ID

If the email address does not exist or you no longer have access to it you cannot change it. You will need to create a new BBID.

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Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: Changing Blackberry ID

[ Edited ]

Yes there no way of you getting that email with the password reset link but you can check out http://bbid.com to create a new one!

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New Contributor
Posts: 2
Registered: ‎06-19-2013
My Device: Blackberry Curve 9220
My Carrier: Virgin

Re: Changing Blackberry ID

Thanks for the information.  I have now changed the BB ID but when I enter this into my BB it tells me to change the user name on the BB.  Not sure how I do this.  It is not letting me access until I perform this task.

 

Appreciate your help.

 

D.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Changing Blackberry ID


DebandGuy wrote:

Thanks for the information.  I have now changed the BB ID but when I enter this into my BB it tells me to change the user name on the BB.  Not sure how I do this.  It is not letting me access until I perform this task.

 

 


Hello DebanGuy

 

On your BlackBerry 9220 first you have to perform a Security wipe and then it will allow you to enter those new BlackBerry ID crediantial on your BlackBerry .

 

So first do a backup of your device using desktop software then perform a security wipe , for help refer to this Knowledge Base :

 

KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

 

After a wipe you can use your new BlackBerry ID .

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