09-21-2010 06:02 PM
First time BlackBerry user and I need to change my Exchange email password. My company has a BES server that pushes out the Email and does Synchs. When I change my Exchange PWD how do I then change it on my 9800 device?
09-21-2010 07:08 PM
If you're on a BES you don't have to change the password on the BlackBerry. The BlackBerry doesn't use your exchange password.
09-22-2010 12:15 PM
No. That's only devices that support ActiveSync like windows mobile and iPhone. The only password you need to activate the BlackBerry is the Enterprise Activation password that your IT department gives you. You only need to do that when you first get the device, get a replacement device, or if the device is wiped and you need it reactivated.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
09-22-2010 12:36 PM
BlackBerry devices on BES use permissions/login credentials from the BESAdmin Service account to access the mailboxes. End user AD password changes do not affect access to the mailbox.
Once added to BES, you can activate a device by wire with out a password (not counting AD) unless there is a policy blocking this method.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V