04-04-2013 02:49 PM
Hi, first post here and I hope someone can help please!
I've a problem with the keyboard on my phone in that it won't let me type certain letters - including, typically, one for my password. I've managed to access my phone by plugging it in to my laptop via USB and using Blackberry Desktop Software, at which point it asks me for my password, which then enables me to do backups etc. However, I'd desperately like to change the password to one my phone is capable of typing - but I can't find anywhere at all where there is a facility to change it using Blackberry Desktop Software. Can anyone point me in the right direction please? Many thanks in advance.
04-04-2013 03:50 PM
04-05-2013 02:39 AM