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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎10-04-2013
My Device: Curve
My Carrier: Vodaphone

Changing from curve to 9720 email set up problem...

Following problems with my old curve, the company have provided a new 9720.

On Vodaphone.

I went into setup to link my emails.  The new device was detected and my email shown, then it asks for a password.

I dont know this password.

My company IT provider reset my outlook password and we tried this but it didnt work.

I contacted the phone provider who were also unable to help.

If you know which way I should turn, please let me know.

Thanks in advance, its been a quiet day without email whilst out and about!

New Member
Posts: 1
Registered: ‎11-14-2013
My Device: Blackberry 9720
My Carrier: Vodafone

Re: Changing from curve to 9720 email set up problem...

I am facing the same problem with my 9720, which I bought and got data from my 9220. Can anyone help get this sorted I sent mail to BB support, received a mail that they will get back, but during this time facing a lot of challenge for not receiving mails.


Thankin in anticipation!