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New Member
Posts: 2
Registered: ‎04-10-2012
My Device: 8900 Curve
My Carrier: Fonic

Changing net-provider

Hi,

I change my net provider in Germany. I quit Vodafone and are using Fonic now. But now I have problems with the internet and the blackberry app store. I can't download the appstore and I can't go on Facebook and some other pages.

Does someone got an idea what I have to do?

Thanks

Super Contributor
Posts: 329
Registered: ‎01-27-2012
My Device: Z10, 9900
My Carrier: Robbers

Re: Changing net-provider

Do you have a BlackBerry Data Plan? Did you purchase it from FONIC as an add on service? One that you top up once a month or whenever?

Have you tried contacting FONIC to ensure that you have the proper service?

New Member
Posts: 2
Registered: ‎04-10-2012
My Device: 8900 Curve
My Carrier: Fonic

Re: Changing net-provider

I already talked to Fonic but they have no experience with BB...!
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Forums Advisor I
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook
My Carrier: MTN

Re: Changing net-provider

Hello !

 

I guess in your case you need to switch over to that network which provides you with BlackBerry Internet Service (BIS) Plan.

 

Because Vodafone do provide you an add on BIS Service.

 

So now you need to look for any other option accordingly.

 

Hope this resolves your Problem!

 

If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.

 

Thanks.