03-11-2013 08:04 AM
I recently changed networks from Vodafone to Meteor and in doing so I requested my BB curve to be unlocked so I could use my new networks sim card. It has now been unlocked and the sim works in it but I am unable to use bbm/ the internet/ and picture messaging. My new network told me that I had to register my details with BB to unlock these options but I already had registered the same phone previously with Vodafone before changing over. So basically im wondering if someone on here knows what I need to do? Thanks for any help in advance
03-11-2013 08:32 AM
Welcome to BlackBerry Support Forums
First go through this Knowledge Base :
KB03889 Changing the service provider or network
You have to contact your previous Carrier to know if your device is properly Unlocked.Make sure that they released your device PIN or IMEI from there Database , So that your new Carrier can add it on there side.