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New Member
Posts: 1
Registered: ‎03-11-2013
My Device: Curve 8520
My Carrier: Meteor

Changing networks and unlocking the internet/bbm/picture messaging services?!

I recently changed networks from Vodafone to Meteor and in doing so I requested my BB curve to be unlocked so I could use my new networks sim card. It has now been unlocked and the sim works in it but I am unable to use bbm/ the internet/ and picture messaging. My new network told me that I had to register my details with BB to unlock these options but I already had registered the same phone previously with Vodafone before changing over. So basically im wondering if someone on here knows what I need to do? Thanks for any help in advance Smiley Happy

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Changing networks and unlocking the internet/bbm/picture messaging services?!

Hello Lomasney

 

Welcome to BlackBerry Support Forums

 

First go through this Knowledge Base :

 

KB03889 Changing the service provider or network

 

You have to contact your previous Carrier to know if your device is properly Unlocked.Make sure that they released your device PIN or IMEI from there Database , So that your new Carrier can add it on there side.

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