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New Contributor
Posts: 4
Registered: ‎11-09-2012
My Device: Bold 9700
My Carrier: Telenor Serbia

Changing owner name

Hey there everyone!

I took my fathers Torch 9800 to replace my dead Bold 9700 and now I can't find a way to rename it to me. I tried changing "personal information" in setup but still no luck. How I see that it doesn't change is the name that appears over the dialogue baloons in the text messages.

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Changing owner name

Could be his contact information is tied to the phone.  Is he a contact on the phone?

I also reccomend a software reload to have a fresh start since you are using the phone.


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New Contributor
Posts: 4
Registered: ‎11-09-2012
My Device: Bold 9700
My Carrier: Telenor Serbia

Re: Changing owner name

He is a contact, but under name "Goga" which is his nickname and on the baloons it says "Goran" and there is no such contact in the phone.
I updated the OS when I took the phone but the sign on messages stays the same. I even typed the new owner info in setup...
Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Changing owner name

you shoudl do a security wipe on the phone when transfering to a new user


this will make it factory new OS wise and allow you to make it your own


This will remove all info on it.




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