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New Member
Posts: 1
Registered: ‎01-07-2009
My Device: Not Specified

Changing the email address registered in the phone

I purchased my phone on ebay.  The prior owner has their email in the phone.  We both have tried to transfer it to our email with no luck.  The prior owner does not remember the id or password.  Does anyone know how we can change the email.

 

Thanks

 

Diana

Contributor
Posts: 28
Registered: ‎04-01-2008
My Device: Not Specified

Re: Changing the email address registered in the phone

He has to call his providor and ask them to release the PIN to the device.
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Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Changing the email address registered in the phone

And if he already release the pin on the carrier and you need to delete the account proceed to wipe the device,

go to menu, options, security options, general settings, menu again, and wipe handheld.

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