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BlackBerry® OS Smartphones

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New Member
Posts: 2
Registered: ‎05-02-2012
My Device: Torch 9860
My Carrier: AT&T

Charging/Charger

Suddenly my phone is not accepting the charge from the charger that came with the phone.  What could be wrong?

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Charging/Charger

Hello

Welcome to the Community

Please try to isolate what may have cased the issue first.

- try plugging it on a different power outlet
- try using the charger on a different phone
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New Member
Posts: 2
Registered: ‎05-02-2012
My Device: Torch 9860
My Carrier: AT&T

Re: Charging/Charger

I have tried that.  I even used the plub USB from the cord and connected to the computer, and it is doing the same thing.

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Charging/Charger

If the problem is with the phone, it may have been a hardware issue. Try contacting your Carrier for a repair.

Goodluck


Ron
...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Smiley Happy

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