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New Member
Posts: 1
Registered: ‎10-12-2008
My Device: Not Specified

Charging problem?

I just got the Curve phone and first problem was I could not "click" on the Navigator icon but then I realized the battery was very low. I went the do my first charging and saw no upper right screen movement etc. There was a blinking yellowish-green light on the top right of the body of the phone. It's not an ewlectric outlet problem. I guess what I'm asking, is it charging and what exactly shows to indicate active charging?
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Charging problem?

[ Edited ]

Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).

 

If it doesn't boot--try using a wall outlet charger if you are not. If you are connected via USB to the PC, make certain that you have Desktop Manager (or the USB device drivers) installed, which you can download below. 

 

Make certain your USB cable is connected to one of the PC's main rear USB ports. Not a USB hub, nor a monitor USB port, nor a USB port on the front of the PC. 

 

Download Desktop Manager from here:

https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

Message Edited by JSanders on 10-12-2008 08:38 AM
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