02-27-2013 02:47 PM
5.0 Pearl will not charge. If i take out battery and plug in USB, the red light comes on when i apply pressure to it. However, it does not register with Desktop Manager.
Any thoughts on why it will not charge? Is there damage involved?
02-27-2013 03:51 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!