Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-28-2010
My Device: Torch 9800
My Carrier: AT&T

Chat For FaceBook Pro error

I have been having issues with this app and was wondering if anyone can help me.  I try connecting and then the error message comes up like error: java.lang.Exception: Could Not Connect.  I was wondering if anyone else has had this issue and wondering how you can fix it.

Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: Chat For FaceBook Pro error

Hi there,


Your best bet in this case would be to contact the developers of the app to ensure that they have updated the app to support the BlackBerry Torch.


Another thing you can try is to delete the application off your device, reboot by removing the battery for 15-30 seconds, then reinstall by downloading a fresh version of the app.  It's possible that a file may not have downloaded or installed correctly, causing the error.

If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

If your issue is resolved, don't forget to click the Solution button on the resolution!