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Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Checking e-mail

Go to your email account on the device or the messages folder....> menu key (left of trackball)  > choose reconcile now.  This should grab any emails you have from the server.
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John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Checking e-mail


karychen wrote:

I really think it my mail server that takes so long.  I did every thing everyone list and I did get my mail.  I was just wondering if there was a way to get mail at any time you what too get it, like a button that would look for mail on the server.

 

Thanks

KaryChen


No, you cannot tell the BB to go fetch the mail... it works on a "push" technology as I have outlined below.

 

@jrdante: the "reconcile now" function actually has NO function on a BIS account to grab email from the server, none.

 

 


On a routine POP email server account:

BIS checks the account when it is set up.
BIS doesnt find email.
BIS checks back in 15 minutes.
BIS finds email.
BIS compresses and sends email to the handheld. (first 2kb of the email)
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS finds email.
BIS compresses and sends email to the handheld. (first 2kb of the email)
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 3 minutes.
BIS doesnt find mail.
BIS checks back for mail in 15 minutes.
and so on and so forth.

rinse and repeat.

This is not for gmail/yahoo/carrier.blackberry.net account

With these accounts there should be little to no delay from receiving the email to the notification on your device. the BIS checks continously on gmail and yahoo, and since there is no mailbox for the carrier.blackberry.net account (the device is the mailbox) it is instant.

(quoted from http://www.blackberryforums.com/rim-software/126026-how-does-bis-poll-email.html)



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