Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-18-2009
My Device: Not Specified

Client having problems with attachments

Client has just gotten new international phone.  Its working fine except for one issue.  He reports when he receives an e-mail that has attachments that are in link format, he can not access them.  He clicks on the link which then gives him a message the this computer has restricted this link. 


I am familiar with this message in regards to using a desktop, but have not seen this on a Blackberry before.  Can someone direct me to a URL that explains this and has a resolution?


Thank You in advance for any help you can render me.

Guru III
Posts: 32,150
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Client having problems with attachments

If it ends in .lnk

the sender sent a link (knot a URL) to them and it will knot open.


Click here to Backup the data on your BlackBerry Device! It's important, and FREE!

Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.

SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

Want to thank me? Buy my KnottyRope App here

BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V