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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎10-17-2013
My Device: Bold 9900
My Carrier: Telus

Combining Text Messages

Hello, I have a user who could not recive text messages from a contact. The conversation was just blank even though there previsouly was messages there. We gave him a new phone and once it was syned up the old messages returned but all new messages from that contact are now in a new conversation thread. How can I get them to be one conversation? It is a BB Bold 9900 with v7.1.0.267.



Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Combining Text Messages

Hey OntC,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


My apologies but this feature is not available on the BlackBerry smartphone.


Let me know if you have any more questions.





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