08-23-2008 08:33 PM
I've been unable to complete a backup recently because I'm getting an error message during the backup. It says:
The data was not recognized
by the device
This error message pops up at the point during the backup where apparently the Desktop Manager app is trying to backup cache data. There is a window labeled:
Transfer in progress
Receiving Browser data cache
When I close the error message box, the backup seemingly continues but there is NO *.ipd file for the date the backup was initiated on in the location picked for the backup *.ipd file to reside.
I've tried backing up with the Browser cache completely cleared & with data there. It makes no difference.
My BlackBerry is a Sprint 8830 with OS version 4..2.2.196 / Platform 22.214.171.124
Thanks for your kind help & prompt reply!
08-24-2008 08:11 PM