12-28-2012 02:44 AM
I am having trouble using App on bold 9780. App world Icon is not showing on the screen but in properties it is installed. I have restarted the device so many times & reinstalled also but the problem is same. Kindly solve the problem. As I don't know why this happening.
12-28-2012 05:02 AM
BlackBerry App World was updated to 184.108.40.206 to 220.127.116.11 on a BlackBerry 6 smartphone with older BlackBerry Device Software.
On BlackBerry 6 OS versions prior to 18.104.22.1686 and the App World Icon is not visible, please download and install the BlackBerry App World 22.214.171.124.
BlackBerry 6 smartphones with an upgrade path to BlackBerry 126.96.36.1996 OS or higher should upgrade to the latest version of BlackBerry Device software available from the wireless service provider in order to resolved multiple issue with BlackBerry Balance.
On BlackBerry 6 OS versions 188.8.131.526 and higher and the App World Icon is not visible, please download and install the latest version of BlackBerry App World.
You can check the knowledge base articles to know more on the issue -
KB29422 - BlackBerry App World icon is missing after upgrading to BlackBerry App World 184.108.40.206 to 220.127.116.11
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