10-28-2011 02:55 PM
Running XP, just updated Backberry Desktop Software.
Computer sees the Storm 9530, Device Manager sees i, I can get into the folders through My Computer, but when running Desktop Software and click on pictures I get this prompt-"A problem occured while attempting to connect to Blackberry device" prompt.
I'm just trying to get the pictures off the phone onto my computer.
Thanks in advance for your help.
11-04-2011 08:08 AM
Welcome to the forums.
Have a look at this post it may help you out regarding your issue.