08-02-2012 02:55 AM
BBDM v6.x is working well. when i downloaded v7.x just today, my computer won't shutdown. when i try to, it gives me a bluescreen and after few seconds, it will restart. i uninstalled/reinstalled, the same problem. anyone who has encountered this? any solutions that we can try to fix? thank you....
08-02-2012 12:14 PM
Hi and Welcome to the Community!
I suggest this thread:
It starts with a process for cleanly starting over (with some more drastic optional measures, which you may need), and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.