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Contributor
Posts: 12
Registered: ‎06-25-2012
My Device: Curve 8520
My Carrier: Globe

Confuse..pls help!!!

i have my App world before i upgrade my BB to v.5.... now its gone when i tried to download it,it says "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser on your BlackBerry® smartphone." what does it mean?? Smiley Sad

 

Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Confuse..pls help!!!

Use your BlackBerry browser to go www.blackberry.com/appworld and download AppWorld. 

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Contributor
Posts: 12
Registered: ‎06-25-2012
My Device: Curve 8520
My Carrier: Globe

Re: Confuse..pls help!!!

hi...i was able to download the appworld a;ready....after downloading a few themes, when i get back it says "Unablae to retrieve your BlackBerry ID account information":.... what will i do? Tnx somuch!

Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Confuse..pls help!!!

Sorry, I was only trying to answer your original question.

 

Go to Options > BlackBerryID and login your device to the BlackBerryID.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code